Terms & Conditions

Acceptance of terms of this agreement

(i) By using, accessing or opening the website http://www.edunovate.in/, here comes our official WEBSITE, where the user or customer, unconditionally agree to the terms and conditions contained in this Agreement and accepted to be bound by the same.

(ii) This Agreement is made between edunovate.in, having its registered office at #301, Aum natraj, Bon bon lane, Seven bunglow, Andheri west, Mumbai – 400053, India (which shall include, as the context may admit or require, in this document, ‘us’ ‘we’ ‘our’) and the USER, (which shall include, as the context may admit or require, in this document, ‘you’ ‘your’ ‘customer’).

(iii) You shall read the terms and conditions carefully before using the WEBSITE and then proceed to use the WEBSITE if you are in acceptance of the terms of this Agreement. If you use the WEBSITE, it will be deemed that you have read, understood and agreed to the terms and conditions of this Agreement and accepted to be bound by it.

Our services

(i) You acknowledge that we are an Education e-commerce for sale of Education products for purchasers all over and within the Republic of India.

(ii) The WEBSITE and all the products offered for sale are directed solely at those who access the WEBSITE and make purchases from within the Republic of India. We make no representation that any products that are offered by us are available for users outside the Republic of India. If you choose to access the WEBSITE or make any purchase from locations outside the Republic of India, you do so on your own initiative and are not responsible for the consequences thereof.

(iii) You shall acknowledge that we are only a portal or platform for displaying the products to be offered by the Manufacturers for sale and that we are in no way a representative or an agent of the Manufacturers.

Terms determining the mode of transaction for products

(i) All payments in respect of the products intended to be bought by you shall be made to us either as cash on delivery or electronically by means of Debit or Credit cards or any other means as provided for by us.

(ii) The mode in which the transaction will occur and the terms and conditions binding each transaction are as detailed below:

  1. You may place an order for purchasing a product and shall make the necessary and adequate quoted payment to us, which payment includes the shipping charges. The price shown against each product is the total sum you will have to pay for that product and there are no other hidden charges.
  2. As and when you place an order for purchase of product with us, we will arrange for delivery of the product to the address provided by you and it will be delivered to you within a reasonable period of working days, depending on the Courier Service.
  3. The Courier Service will intimate us the delivery of the product to you and thereafter we shall inform you of the notice of delivery through E-mail on the same day.

Refund and cancellation policy

Following are the policies related with the return, refund and cancellation of the product :

(i)  After placing the order customer can cancel the order within 2 hours if he/she wish to.

(ii)  In case of customer request for Refund, it will be processed through NEFT within 10 working days.

(iii) Products can be returned within 4 working days from the day of delivery.

Shipping policy

Shipping is absolutely free. You will only need to pay the charges mentioned in the final order confirmation page. All taxes are included in the final price mentioned.
We ship using reputed courier companies for major cities & India Post when courier companies do not deliver to your Pin Code.
Please reach out to us via phone or e-mail and Customer Service team will help you out!
Please refuse delivery if the box has been visibly damaged. If the damage is to the content, please reach out to us via phone or email and our Customer Service team will help you out!
Unfortunately, we will be unable to take back an opened box. But we do allow cancellation of order within 2 hours of placing it.

Privacy policy

Our policy as regards your privacy is very simple – your information remains a secret with us.

We do not collect and store any credit card information, or bank information, when you shop with us online. Our payment gateway system is secure and comes with a security seal. We do not record any computer or browser information as well.

We absolutely do not sell or share any of your information with other individuals or companies. That’s not our business. Our business is to make fun toys that teach children, and we intend to keep it that way.

For any questions about our Privacy and Confidentiality Policy, please feel free to mail us on contact@edunovate.in